Rampal, M., & Gupta, S. (2000). Service marketing: Concepts, applications and cases. New Delhi: Galgotia Publishing Company.
Chicago Style CitationRampal, M.K., and S.L Gupta. Service Marketing: Concepts, Applications and Cases. New Delhi: Galgotia Publishing Company, 2000.
MLA CitationRampal, M.K., and S.L Gupta. Service Marketing: Concepts, Applications and Cases. New Delhi: Galgotia Publishing Company, 2000.
Warning: These citations may not always be 100% accurate.