World development report 2004 making services work for poor people

Bibliographic Details
Format: Book
Published: Washington World Bank & Oxford University Presss c 2003.
Subjects:
Table of Contents:
  • Services can work for poor people but too often they fail Government should make services work The framework for service provision Clients and providers Citizens and politicians Policymakers and providers Basic education services Health and nutrition services Drinking water, sanitation and electricity Public sector underpinnings of service reform Donors and service reform